The State Ministry of Home Affairs said a direct telephone number - 1905 - has been introduced for the public to make complaints about the misdeeds of government officials.
Accordingly, complaints can be made about malpractices in district and divisional secretariats and other institutions that are under the ministry.
A team headed by an additional secretary will investigate the complaints.
State minister Ashoka Priyantha has instructed the investigating officers to act promptly and take remedial action.
